Welcome to Hotlite (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hotlite.in and use our services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
When you interact with our website, you may voluntarily provide:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party payment providers)
Account login information (if applicable)
Non-Personal Information
We may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and tracking data
3. How We Use Your Information
We use collected information for purposes including:
Processing orders and providing services
Customer support and communication
Improving website functionality and user experience
Sending order updates and transactional notifications
Marketing communications (only when consent is given)
Fraud prevention and security monitoring
Legal compliance
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Improve website performance
Analyze traffic and user behavior
Remember preferences
Deliver relevant content
You may disable cookies through your browser settings, but some website features may not function properly.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information with:
Payment gateways and logistics partners for order fulfillment
Service providers helping operate our website
Legal authorities when required by law
Analytics and marketing tools (e.g., Google Analytics, advertising platforms)
All third-party partners are required to maintain confidentiality.
6. Data Security
We implement reasonable technical and organizational security measures to protect your data against unauthorized access, misuse, or disclosure. However, no online transmission can be guaranteed 100% secure.
7. Data Retention
We retain your personal information only as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
Enforce agreements
8. Your Rights
Depending on applicable laws, you may have rights to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
12. Contact Information
If you have questions regarding this Privacy Policy, please contact:
Company Name: Hotlite Website:https://hotlite.in Email:soni.appliances.hotlite@gmail.com
